Parking is expensive

Location

Stayed in April 2024

Pay parking. Extremely overpriced food menu and drinks.

Close walking distance to everything. The view.

Stayed in April 2024

All good

Great location for our travel needs

Stayed in April 2024

Access to the fitness center isn’t straightforward

The location and the views

Stayed in April 2024

Parking: Hotel does not have dedicated parking garage similar to others in in Downtown Vancouver. Parking is the Canada Place parking garage. If you want to opt for self parking you can park and provide your license plate number upon check-in, at 50 CAN the parking validity is until 3 pm the following day which was nice. The only downside of our stay was when noticed we didn't have slippers and called up for some and were rudely questioned by the hotel staff when they brought them to the room. Hotel needs a facelift but the renovated rooms were great.

Check in 4pm Check out noon Check-in: We visited on Easter weekend and despite a line at check-in, the proactive staff, especially Will, made us feel valued, offering great recommendations and mentioned he placed us in the renovated part of the hotel. Room/Bed: We booked the king room with a harbor view and got a wonderful view with breathtaking scenery where we saw seaplanes land and take off. The room was a nice size with a noticeable facelift in comparison to the other parts of the hotel. Blackout curtains. The bed was comfortable and the sheets were fantastically soft. The room could use some more soundproofing as we heard our neighbors as they went in and out of their rooms. The hotel's location is wonderful, within easy walking distance of various restaurants, made exploring convenient. This hotel is attached to a convention center and is bustling with people. We were hoping to visit the pool and hot tub but it was totally packed.

Stayed in March 2024

Choice of food at breakfast was below average quality for star hotel. In room the fridge was empty and not provided any drinks or nuts.

Stayed in March 2024

The gym was very small and located in the parking garage.

Clean room, daily maid service, and convenient location to dining establishments.

Stayed in April 2024

When we arrived there were no toiletries in the room. However once we informed housekeeping, swift action was taken. .

I would like single out the concierge William Lin for praise. Lin was extremely friendly and helpful and offered good suggestions and recommendations making our stay memorable. Also loved Pan Pacific's location. There were many eateries nearby and being so close to the water was great.

Stayed in April 2024

Breakfast buffet prices are not low, but there is little food choice.

nice view

Stayed in March 2024

There was no really lobby to hang out in without going into. A restaurant or bar. No outdoor spaces either other than the pool. There was not a cafe open for a simple meal except the bar and Five Sales. I guess the other one is open sometimes in the morning but it would have been nice to have been able to eat a salad or casual meal other than the bar…

The view, location staff and bar.

Stayed in March 2024

I did not get the room according to the check in an hour, and the staff mentioned that they called me when the room was available but I did not receive the call.

Room and restaurant

Stayed in March 2024

Only one restaurant open on lobby after breakfast and limited choice and very expensive.

Convenient for us and close to family

Stayed in March 2024

Confusing entrance but I had been travelling for 18 hours

Good location, comfy bed, great view

Stayed in March 2024

Not great quality toiletries.

View was stunning.

Stayed in March 2024

You might not like the proximity to the seaplanes if you are looking for a very quiet place to stay.

Perfectly co-located at the Vancouver Convention Centre. Easy to access from the airport. Great location for exploring Vancouver, particularly Coal Harbour and Stanley Park. Easy access to DownTown

Stayed in March 2024

Prime location

Stayed in March 2024

The fact I could hear clearly the people talking in the room adjacent to mine.

Location

Stayed in March 2024

So far none.

Location was superb. They did upgrade our room to a much better room and the view was Awesome.. The hotel make my 40th more memorable and one of the happiest day.

Stayed in January 2024

All good.

Very nice

Stayed in March 2024

Buffet breakfast at Oceans 999 was below expectation and disappointing: all bacon was seriously burnt and potatoes were soggy. Next time I would definitely make an effort to eat out.

Excellent place to stay in Vancouver. Room was very clean and the views onto the harbour were exceptional.

Stayed in March 2024

Didn’t get the dog boxes that described on the website

Great location

Stayed in February 2024

Nothing

Beautiful view of the Inner Harbor and excellent location, plus wonderful Five Sails Restaurant.

Stayed in February 2024

Great comfy beds

Stayed in January 2024

It’s a bit dated the lighting in the room was poor at night. We believe a basic breakfast should be included.

Location and the staff let us check in early

Stayed in February 2024